Thank you for supporting Simisienna and being such an integral part of our growth.
We created Simisienna to be a brand that's all about joy, wholeness and serenity; and we are so proud to see how our community has grown in such a short time!
As you may have noticed, we have been navigating some unexpected challenges in our manufacturing process as some of our suppliers face disruptions in their supply chain. This means that we are facing order shipment delays. Our current backlog takes about 6-8 weeks to process orders.
We understand that waiting a long time for your order can be frustrating, and for this we thank you for your patience. However we are working around the clock to ensure that your order is shipped out to you as soon as possible.
Our Customer Happiness team is on standby to assist you with any questions or concerns that you may have. Feel free to reach out to them at firstname.lastname@example.org or through our website.
Thanks once again for being a part of the Simisienna tribe! We truly appreciate you.